Privacy Policy

Who we are

The Spice Route, Rowan Cottage, Dinnet, AB34 5JY; our website address is: https://thespiceroute.co.uk.

What personal data we collect and why we collect it

If you book a place on a cookery class, demonstration or other event we are hosting, via our website or by email/contact form we store your name, email and (in case of delivery of a ticket/voucher your address) to enable us to prepare, store for collection or deliver the product(s) you have ordered.

If you are attending an event organised by us where food will be handled, cooked and/or consumed by you we will store details of any allergies you may have to enable us to prepare appropriately.

If you purchase goods from us online, via our website or order goods by email/contact form we store your name, email and (in case of delivery your address) to enable us to prepare, store for collection or deliver the product(s) you have ordered.

If you purchase goods from us by telephone we store your name, telephone number and (in case of delivery your address) to enable us to prepare, store for collection or deliver the product(s) you have ordered.

Who we share your data with

Your name, email and in the case of delivery your address as recorded on our order form will stored as part of our internal accounting procedure for audit by our accountants and if appropriate by UK/Scottish Government authorities. Information concerning any allergies you disclose will be recorded in line with Food Standards Agency procedures and may be audited by their representatives. We do not share your personal data with any other 3rd parties.

How long we retain your data

HMRC and the Food Standards Agency lay down rules relating to how long information should be held for and we will keep your information to meet these requirements. We will not keep your information longer than is necessary.

What rights you have over your data

You can request to receive a copy of the personal data we hold about you. You can also request that we erase any personal data we hold about you, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We will ensure that your data is only accessible to authorised people within our company and our accountants. It will remain confidential at all times. Appropriate security measures will be in place to prevent unauthorised access, alteration, disclosure, loss, damage or destruction of your information.

Embedded content from other websites

Embedded content from other websites (e.g. Vimeo, SumUp, YouTube, Stripe, TicketSource) behave in the exact same way as if you have visited those websites directly. Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.